What is your cancellation policy?+
We offer a flexible cancellation policy. You can cancel up to 48 hours before your tour for a full refund. Please check our website for more details.
Where do we meet for the tour?+
Our meeting point is at the main harbor in Nusa Penida. Detailed instructions will be provided upon booking.
What’s included in the tour?+
All snorkeling gear, safety equipment, and refreshments are included in your tour package. Our guides will provide a safety briefing before we start.
How long is the tour and what is the group size?+
Our tours typically last around 4-6 hours and are limited to a maximum of 10 guests to ensure a personalized experience.
Are the tours suitable for children and non-swimmers?+
Yes, our tours are family-friendly and suitable for all skill levels. Children are welcome, and our guides will ensure everyone feels safe.
What should I bring on the tour?+
We recommend bringing sunscreen, a swimsuit, a towel, and a change of clothes. Don't forget your camera to capture the memories!
What marine life can we see during the tours?+
You can expect to see a variety of marine life including colorful fish, coral reefs, and occasionally sea turtles. Each season offers unique sightings.
What if the weather is bad on the day of my tour?+
Safety is our priority. If the weather conditions are unsafe, we will reschedule your tour or offer a full refund.